Terms of Service

1. Your account

• You must be at least 13 years old to use AquaKeep.
• Sign-in is handled by Google. Keep your account secure and do not share access.
• Pick one unique username. Impersonating another person, club or business is not allowed.
• You are responsible for everything posted from your account.

2. Community rules

Keep AquaKeep useful, friendly and family-appropriate. Do not post:

• Harassment, threats, hate speech or personal attacks.
• Sexual, violent or otherwise graphic content.
• Spam, repetitive promotion or off-topic advertising.
• Content that encourages animal cruelty or clearly harmful husbandry advice.
• Illegal content, or trade in protected or restricted species.
• Other people's private information, or content you do not have the right to post.

You keep ownership of what you post. By posting, you give AquaKeep permission to display, store and distribute it within the service.

3. Clubs and events

• Anyone can submit a club. Every club is reviewed by an administrator before it goes live.
• Club owners are responsible for their club: they may manage members and remove posts that break these terms or their own club rules. Moderation actions inside a club are recorded.
• Event hosting requires belonging to an approved club that meets the current member threshold, and events are also reviewed before publication.
• Event details must be accurate. AquaKeep is not the organiser of member-listed events and is not responsible for what happens at them.

4. Marketplace

AquaKeep does not process payments and is not a party to any sale. Buyers and sellers deal directly with each other.

• Describe items honestly, including species, size, condition and health.
• Only list livestock, plants and equipment you legally own and may lawfully sell or ship.
• Follow all local rules on shipping and keeping live animals; never ship in a way that risks animal welfare.
• Mark listings as sold when they are gone, and keep prices and photos current.
• Scams, fake listings and misleading reviews result in removal and may end your account.

Trader reviews must describe a real transaction. Deal in person or with recognised payment methods — you accept the risk of any trade you agree to.

5. Tank data and AI advice

Tank logs, reminders and the AquaKeep AI assistant are informational tools. AI answers can be wrong or incomplete and are not veterinary advice. Always use your own judgement and consult a qualified professional for animal health decisions.

6. Moderation and enforcement

Submissions are checked automatically for policy breaches and then reviewed by a human administrator. We may remove content, unpublish a club or event, restrict features, or suspend or ban an account that breaks these terms. You can see the status and reviewer note for your own submissions, and you may edit and resubmit rejected clubs. To appeal any other decision, contact us.

7. Service availability and liability

AquaKeep is provided "as is" and free of charge. We may change, pause or discontinue features at any time and cannot guarantee uninterrupted service or that data will never be lost — keep your own copy of anything critical. To the fullest extent permitted by law, AquaKeep is not liable for indirect or consequential losses, or for losses arising from member transactions, member-organised events, or reliance on advice found on the site.

8. Ending your use

You may stop using AquaKeep and request account deletion at any time. We may close an account that repeatedly or seriously breaks these terms.

9. Changes and contact

We will post updates to these terms on this page and adjust the date above. Continuing to use AquaKeep after a change means you accept it. Questions? Email support@aquakeep.co.